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Usability Analysis

Minnesota State Colleges & Universities:

mnscu.edu

High Monkey was engaged by MnSCU (Minnesota State Colleges & Universities) to conduct a comparative usability study. The project was a joint effort by two Twin Cities area institutions, a technical college and a community college to assess the usability of the current “home grown” course registration and payment system application versus the ease of use of a commercial packaged ecommerce solution. High Monkey staff provided the following services:

• Planning of the objectives and outcomes that the testing would deliver
• Identify the user audience to participate in the usability testing
• Create questions and user scenarios for the testing process
• Schedule, conduct and proctor the usability tests
• Compile raw results, statistics, and video clips of the tests
• Create an analysis report and recommendations for review by MnSCU technology leadership team