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Stupid Usability #42

Apple Maps Gone Wild

Written By: High Monkey
Posted: 4/10/2014

From the mind of Terri Ebert, Graphic Designer at High Monkey:

I recently received a text message from someone who sent me an address. A nifty thing that the iPhone does when you send addresses, phone numbers, or specific dates is that it links these pieces of information to maps, dialing, and your calendar, respectively. But sometimes, the link takes you somewhere you least expect it to.

The person who sent me the link was talking about a location in downtown Minneapolis. But, when I clicked it, it brought me to Apple maps and a location that I was confused about. I know the names of downtown streets, and this location was not matching up with what I knew. So I “zoomed” out a long ways and found out it took me to the address, but the address in North, South Carolina.

Side note: why would you name a city in South Carolina, North? That’s just confusing.

Anyway, because I was doubting my own use of my iPhone, I checked to see if my Wi-Fi was on, it was. I also checked to see if my location services were on. They were. So why in the world did it think I wanted to go to 1st Avenue in North, South Carolina??

I’m going to tell you that I normally use Google Maps on my iPhone, which is probably a cardinal sin. But this is exactly the reason why I don’t use Apple’s Map App.

If my location settings and Wi-Fi are both on, there should be no reason the address link would take me anywhere besides the nearest 1st Avenue. This is a fix Apple should probably work on before no one uses their app.

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More About Virgil

Virgil Carroll is the owner and president of High Monkey – based in Minneapolis Minnesota. Virgil also wears the multiple ‘hats’ of Principle Human Solutions Architect and SharePoint Architect.

Virgil is one of those rare individuals who can dive deep into technical topics while speaking clearly to the business owners of a project and never forgetting that the end user experience has the highest priority. He calls it using both sides of his brain. Virgil is passionate about leveraging technologies ‘out of the box’ as much as possible with a focus on the strategic use of content to create websites that deliver the right content to the right audience on the right device at the right time. Virgil brings high energy, an ironic wit, and a sense of grounded perspective whenever he speaks to an audience. Virgil regularly speaks at conferences and user groups throughout the United States and occasionally in Europe.

Posted: 4/10/2014 12:00:00 AM by Brian Haukos | with 0 comments