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Stupid Usability #46

"Windows 8 will (force) restart now..." Wait, what?

Written By: High Monkey
Posted: 4/24/2014

From the mind of Jared Vander Hook, Consultant at High Monkey:

I could call a lot of things stupid usability in Windows 8, but there’s one thing that really stands out to me: FORCED RESTART.

I understand that my computer needs to finish installing necessary updates, but forcing a user down a path without providing an option to postpone or delay is a violation of a core usability heuristic.

So when my computer decides to force restart in the middle of a conference call with a client (twice now), it’s quite frustrating to say the least. The first time happened to be when I had a room full of executives on the line. Luckily they all had a sense of humor and we had a good laugh about the ridiculousness of it, after my computer finished updating and restarting. The second time happened to be in the middle of a remote usability test that was being recorded. Luckily we were able to pause and reconvene after the computer restarted.

I’d love to ask Microsoft what they were thinking!?

(Before Windows 8, you had the option to postpone restarts)
Stupid Usability #46 - "Windows 8 will (force) restart now..." Wait, what? Postpone update

Please, give me back the ability to postpone restarting my computer for updates.

Chad's Bio Coming Soon!

More About Virgil

Virgil Carroll is the owner and president of High Monkey – based in Minneapolis Minnesota. Virgil also wears the multiple ‘hats’ of Principle Human Solutions Architect and SharePoint Architect.

Virgil is one of those rare individuals who can dive deep into technical topics while speaking clearly to the business owners of a project and never forgetting that the end user experience has the highest priority. He calls it using both sides of his brain. Virgil is passionate about leveraging technologies ‘out of the box’ as much as possible with a focus on the strategic use of content to create websites that deliver the right content to the right audience on the right device at the right time. Virgil brings high energy, an ironic wit, and a sense of grounded perspective whenever he speaks to an audience. Virgil regularly speaks at conferences and user groups throughout the United States and occasionally in Europe.

Posted: 4/24/2014 12:00:00 AM by Brian Haukos | with 0 comments