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Stupid Usability #7

2 ply’s too many!

Written By: High Monkey
Posted: 12/2/2013

From the mind of Jill Arrigoni, Project Manager at High Monkey:

After installing my new toilet paper roll holder I set out to add the first roll of paper. To my surprise the standard roll was too big and there was not enough space from the wall to the roll holder. Well, now what…tear it out and patch the holes and buy a new holder? Leave the roll on the floor and give up?

What should be an absolute no-brainer, often I find vendors (such as the paper and holder manufacturers) don’t get together an compare notes, which make life much more difficult for us humans who use their products. Much like two digital devices that everyone now expects to sync and talk with one another, people should expect the same out of the day-to-day items we all take for granite. How often are we sent to the store aisles trying to find that exact right fit for something we already have?

With a little bit of requirements gathering, a tape-measure and some usability testing this problem could have been avoided. Yes, it looked pretty, but functionality is just as important.

Chad's Bio Coming Soon!

More About Virgil

Virgil Carroll is the owner and president of High Monkey – based in Minneapolis Minnesota. Virgil also wears the multiple ‘hats’ of Principle Human Solutions Architect and SharePoint Architect.

Virgil is one of those rare individuals who can dive deep into technical topics while speaking clearly to the business owners of a project and never forgetting that the end user experience has the highest priority. He calls it using both sides of his brain. Virgil is passionate about leveraging technologies ‘out of the box’ as much as possible with a focus on the strategic use of content to create websites that deliver the right content to the right audience on the right device at the right time. Virgil brings high energy, an ironic wit, and a sense of grounded perspective whenever he speaks to an audience. Virgil regularly speaks at conferences and user groups throughout the United States and occasionally in Europe.

Posted: 12/2/2013 12:00:00 AM by | with 0 comments