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Stupid Usability #82

Smart Usability - eBay

Written By: High Monkey
Posted: 12/15/2014

From the mind of Erik Bredesen, Sales Advisor at High Monkey:

I decided to highlight a very cool usability I came across this week instead of doing the usual stupid usability. I often use eBay to sell random things I have sitting around the house, especially now during the holiday season to make some extra cash. Anyone that has done this probably knows that you must have picture of the item you’re selling for the listing to be worth anything, and this happens to be the most time consuming part of listing an item on eBay.
I had 6 different items I was going to list and so I went through my process of taking multiple pictures of each item on my phone, I mean, who actually has another camera? Then I had to go through each picture individually and email them to myself, download and save them on my computer, and now they are ready to upload to each auction. Well, when I got on the listing page I noticed there were 2 buttons for uploading pictures: “Upload Pictures from Computer”, “Upload Pictures from Phone”.


Naturally I was curious, so I clicked on the phone option. Immediately, my phone buzzed with an alert from eBay. I clicked on the alert and it brought me right to an area where I could select my pictures from my gallery and they would upload right to the listing page, talk about convenient! I wish I would have known this before I spent a half hour emailing pictures to myself, but either way, talk about smart usability. Everyone takes pictures on their cell phone these days and eBay has adjusted, touché!

Chad's Bio Coming Soon!

More About Virgil

Virgil Carroll is the owner and president of High Monkey – based in Minneapolis Minnesota. Virgil also wears the multiple ‘hats’ of Principle Human Solutions Architect and SharePoint Architect.

Virgil is one of those rare individuals who can dive deep into technical topics while speaking clearly to the business owners of a project and never forgetting that the end user experience has the highest priority. He calls it using both sides of his brain. Virgil is passionate about leveraging technologies ‘out of the box’ as much as possible with a focus on the strategic use of content to create websites that deliver the right content to the right audience on the right device at the right time. Virgil brings high energy, an ironic wit, and a sense of grounded perspective whenever he speaks to an audience. Virgil regularly speaks at conferences and user groups throughout the United States and occasionally in Europe.

Posted: 12/15/2014 12:00:00 AM by | with 0 comments