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Stupid Usability #26

Left Handed Design Rules

Written By: High Monkey
Posted: 2/13/2014

From the mind of Joel Baglien, VP of Business Growth at High Monkey:

First - full disclosure, I'm a right-hander. There are 4 left-handers among my immediate family of 22 (wife, children, parents, siblings, nieces, and nephews). As a leftie, my Dad is still frustrated by right handed scissors, wrist watches, and having to arch his hand to avoid dragging it across the paper when he writes a check. I empathize. Recently, my wife and I had a left-handed stupid usability experience when buying pet food.
Most credit card terminals with a touch sensitive screen used to capture a signature are less than well designed. Almost everyone has experienced them. Very few are designed to make signing your name on the touch screen easy. The screen is slippery and there always seems to be an edge, or buttons, or something that interferes with your attempt to create a signature. In the end, it almost always looks like an illegible scrawl.

So let's sign our name with our right hand shall we?

Now let's rest the side of our right hand on the red button that cancels the transaction.

Stupidly designed for stupid usability - unless you are a "leftie". From now on, I'm signing with my left hand.

Chad's Bio Coming Soon!

More About Virgil

Virgil Carroll is the owner and president of High Monkey – based in Minneapolis Minnesota. Virgil also wears the multiple ‘hats’ of Principle Human Solutions Architect and SharePoint Architect.

Virgil is one of those rare individuals who can dive deep into technical topics while speaking clearly to the business owners of a project and never forgetting that the end user experience has the highest priority. He calls it using both sides of his brain. Virgil is passionate about leveraging technologies ‘out of the box’ as much as possible with a focus on the strategic use of content to create websites that deliver the right content to the right audience on the right device at the right time. Virgil brings high energy, an ironic wit, and a sense of grounded perspective whenever he speaks to an audience. Virgil regularly speaks at conferences and user groups throughout the United States and occasionally in Europe.

Posted: 2/13/2014 12:00:00 AM by Brian Haukos | with 0 comments