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Stupid Usability #58

Washing Your Hands 101

Written By: High Monkey
Posted: 6/30/2014

From the mind of Brian Haukos, Marketing Support at High Monkey:

This post may seem fairly simple but I don’t know how many establishments actually do something like this. Early last week I had come to work without bringing my lunch. This meant I needed to find a quick place to grab a bite to eat.  After thinking about it for a bit I had decided to head to the local Kentucky Fried Chicken. As I arrived and entered the building I had to use the restroom. As I went to wash my hands I couldn’t help but notice the “How to wash” guide that was posted on the wall.

Although I am glad to see a sign like this to help remind people to wash their hands, I was slightly disappointed to see that although the tips offer great suggestions to being sanitary, at this select KFC it was impossible to follow the easy 6 step guide. After washing your hands it is always good to remember to turn off the faucet using a paper towel to prevent getting the germs you just washed off back onto your hands. Here is where the stupid usability part comes in, this bathroom didn’t have paper towels.

I can appreciate the going green effort and saving trees by having automatic hand dryers, although it kind of defeats the purpose of washing your hands when you get the germs you just washed off back when turning off the faucet.

My suggestion here would be to have automatic faucets installed if you are going to have automatic hand dryers. Providing automatic faucets would allow you to surpass the whole turning faucet off thing J.

Chad's Bio Coming Soon!

More About Virgil

Virgil Carroll is the owner and president of High Monkey – based in Minneapolis Minnesota. Virgil also wears the multiple ‘hats’ of Principle Human Solutions Architect and SharePoint Architect.

Virgil is one of those rare individuals who can dive deep into technical topics while speaking clearly to the business owners of a project and never forgetting that the end user experience has the highest priority. He calls it using both sides of his brain. Virgil is passionate about leveraging technologies ‘out of the box’ as much as possible with a focus on the strategic use of content to create websites that deliver the right content to the right audience on the right device at the right time. Virgil brings high energy, an ironic wit, and a sense of grounded perspective whenever he speaks to an audience. Virgil regularly speaks at conferences and user groups throughout the United States and occasionally in Europe.

Posted: 6/30/2014 12:00:00 AM by Brian Haukos | with 0 comments