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Stupid Usability #71

Bladeless Letter Opener

Written By: High Monkey
Posted: 9/29/2014

From the mind of Brian Haukos, Marketing Support at High Monkey:

I want to start this post off by saying that I am a giant fan of letter openers of any shape or size. I don’t know what it is but for someone with very little fingernails having this tool can remove the stress that is stubborn envelopes.

The other day I had received a letter from one of the school loan lenders, asking for money of course! I reached into the drawer to find a letter opener and this is what I found:

I took a look at this and figured, maybe they just removed the blade to make this particular letter opener to make it child friendly, or something like that?

I proceeded to use the letter opener with what I would call failed success. This is what the bladeless letter opener did to the envelope.

Although I did indeed get the letter open I was surprised to not have the content of the envelope torn as well. My suggestion to make the usability of this letter opener better would be to simply add the blade. If you indeed are removing the blade to make this child friendly, ask yourself how often are children using letter openers?

Chad's Bio Coming Soon!

More About Virgil

Virgil Carroll is the owner and president of High Monkey – based in Minneapolis Minnesota. Virgil also wears the multiple ‘hats’ of Principle Human Solutions Architect and SharePoint Architect.

Virgil is one of those rare individuals who can dive deep into technical topics while speaking clearly to the business owners of a project and never forgetting that the end user experience has the highest priority. He calls it using both sides of his brain. Virgil is passionate about leveraging technologies ‘out of the box’ as much as possible with a focus on the strategic use of content to create websites that deliver the right content to the right audience on the right device at the right time. Virgil brings high energy, an ironic wit, and a sense of grounded perspective whenever he speaks to an audience. Virgil regularly speaks at conferences and user groups throughout the United States and occasionally in Europe.

Posted: 9/29/2014 12:00:00 AM by Brian Haukos | with 0 comments