PORTFOLIO - hennepin county
Enhancing Hennepin County’s digital presence
High Monkey partnered with Hennepin County to redesign, rebuild, and launch its website within an ambitious eight-month timeline, delivering a flexible and accessible digital platform.
Hennepin County | Launched 2013
About the client
Hennepin County is the most populous county in Minnesota, serving over 1.2 million residents. The county provides essential public services, including healthcare, transportation, and community programs, requiring a digital platform that is scalable, accessible, and easy to navigate.
Established: 1852 | Population Served: 1.2M+ | Government Seat: Minneapolis, MN
The challenge
Hennepin County needed a modern, accessible, and user-friendly website that could handle a high volume of public services while ensuring easy content management for county staff. The project required a comprehensive rebuild in Sitecore, along with enhanced search functionality and ADA compliance.
Key requirements
- Scalable CMS Implementation – Built on Sitecore to support structured content and future growth.
- Coveo Search Integration – Implementing a powerful third-party search tool for faster, more relevant results.
- Modular Content Management – Creating reusable templates for consistency across county departments.
- Accessibility & Compliance – Ensuring the platform met ADA standards was critical for inclusivity.
Our approach
High Monkey worked closely with CCS leadership and stakeholders to develop a structured, scalable digital solution that enhanced content discoverability and simplified site management.
Efficient content design
Developed a custom .NET modular content approach, enabling structured yet adaptable layouts.
Enhanced search functionality
Integrated Coveo Search for faster, more accurate results, improving access to services and resources.
Vendor collaboration & management
Led and coordinated efforts between Sitecore CMS, Coveo Search, and Atomic Data, ensuring smooth project execution.
ADA compliance & accessibility
Conducted extensive functional and ADA compliance testing to meet all accessibility standards.
Results and impact
The new Hennepin County website successfully launched within the tight eight-month deadline, delivering a more accessible, scalable, and user-friendly experience for both residents and internal teams.
Key outcomes
- Optimized User Experience – Residents experienced seamless access to government services and information.
- Improved Search Performance – Coveo integration allowed for faster, more accurate search results.
- Streamlined Content Management – County staff could more efficiently update and maintain content.
- Accessibility compliance – Ensured the website met ADA standards, providing an inclusive experience for all users.
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