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PORTFOLIO - community colleges of spokane

Unifying digital experiences across multiple institutions

High Monkey partnered with Community Colleges of Spokane (CCS) to redesign their website, implement a powerful search solution, and streamline content management across multiple institutions.

Community Colleges of Spokane (CCS) | Launched 2018

About the client

Spokane Colleges logo

Community Colleges of Spokane (CCS) is a district comprising Spokane Community College (SCC) and Spokane Falls Community College (SFCC). Serving over 38,000 students annually across a 12,300-square-mile region, CCS provides a diverse range of educational programs and workforce training opportunities.

Founded: 1963 | Students Served: 38,000+ annually | Colleges: SCC & SFCC

four people sitting at computerswater flowing over a dampeople sitting in common area chatting and studying

The challenge

CCS needed a modernized, user-friendly website that would provide a cohesive user experience while allowing each college to maintain its unique identity.

Key requirements

  • Common content repository – Established a centralized system for managing and sharing content across CCS, SCC, and SFCC.
  • Three distinct information architectures – Implemented tailored IA structures for each college while maintaining a consistent design.
  • Distributed authoring – Enabled content contributions from multiple departments with a standardized approval workflow.
  • Search strategy & implementation –
    Integrated Squiz Funnelback Search to provide seamless, cross-site search functionality.
screenshot of webpage with image of man smiling in the middle and menu on the left side
The CCS website in 2013, prior to rebuild

Our approach

High Monkey worked closely with CCS leadership and stakeholders to develop a structured, scalable digital solution that enhanced content discoverability and simplified site management.

3 cartoon depictions in a circle together: a computer window showing files, four blocks connected with lines, and cards depicting a heirarchy

Website design & build

Developed custom web parts and a consistent site framework in Kentico CMS to create a seamless user experience across CCS, SCC, and SFCC

three cartoons images in a circle depicting knowledge: a computer with a magnifying glass, open books, and a laptop with a webpage open

Search strategy & implementation

Integrated Squiz Funnelback Search to provide relevant, cross-site search results, improving accessibility and content discoverability.

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Content management & governance

Enabled department-wide content contributions while maintaining quality and consistency through a structured approval system.

Results and impact

The redesigned CCS website ecosystem now provides a seamless, unified experience across SCC, SFCC, and CCS while maintaining the distinct identities of each institution. Check out the current CCS website here.

Key outcomes

  • Improved content management – Centralized repository simplifies updates and ensures consistency.
  • Enhanced Search Functionality – Students and faculty can easily find information across all three sites.
  • Consistent User Experience – Unified design and IA provide a smooth navigation experience.
  • Scalable Digital Infrastructure – CCS continues to leverage Funnelback Search for content audits and accessibility compliance.
a collage of screenshots of various websites
Some looks at CSS's new website.

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a collage of webpage screenshots of the CCS website

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